Article version: Enterprise Server 2.17
Recovering your account if you lose your 2FA credentials
If you lose access to your two-factor authentication credentials, you can use your recovery codes, or another recovery option, to regain access to your account.
Use one of your recovery codes to automatically regain entry into your account. You may have saved your recovery codes to a password manager or your computer's downloads folder. The default filename for recovery codes is
github-recovery-codes.txt. For more information about recovery codes, see "Configuring two-factor authentication recovery methods."
- Type your username and password to prompt authentication.
- On the 2FA page, under "Don't have your phone?", click Enter a two-factor recovery code.
- Type one of your recovery codes, then click Verify.
If you configured two-factor authentication using a security key, you can use your security key as a secondary authentication method to automatically regain access to your account. For more information, see "Configuring two-factor authentication."