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This version of GitHub Enterprise Server was discontinued on 2023-09-25. No patch releases will be made, even for critical security issues. For better performance, improved security, and new features, upgrade to the latest version of GitHub Enterprise Server. For help with the upgrade, contact GitHub Enterprise support.

Troubleshooting service hooks

If payloads aren't being delivered, check for these common problems.

Getting information on deliveries

You can find information for the last response of all service hooks deliveries on any repository.

  1. From an administrative account on GitHub Enterprise Server, in the upper-right corner of any page, click .
  2. If you're not already on the "Site admin" page, in the upper-left corner, click Site admin.
  3. Browse to the repository you're investigating.
  4. In the navigation sidebar, click Hooks
  5. Under the service hook having problems, click Latest Delivery.
  6. Under Remote Calls, you'll see the headers that were used when POSTing to the remote server along with the response that the remote server sent back to your installation.

Viewing the payload

  1. From an administrative account on GitHub Enterprise Server, in the upper-right corner of any page, click .
  2. If you're not already on the "Site admin" page, in the upper-left corner, click Site admin.
  3. Browse to the repository you're investigating.
  4. In the navigation sidebar, click Hooks
  5. Under the service hook having problems, click the Latest Delivery link.
  6. Click Delivery.

Viewing past deliveries

Deliveries are stored for 15 days.

  1. From an administrative account on GitHub Enterprise Server, in the upper-right corner of any page, click .
  2. If you're not already on the "Site admin" page, in the upper-left corner, click Site admin.
  3. Browse to the repository you're investigating.
  4. In the navigation sidebar, click Hooks
  5. Under the service hook having problems, click the Latest Delivery link.
  6. To view other deliveries to that specific hook, click More for this Hook ID.