Configuring email for notifications

To make it easy for users to respond quickly to activity on GitHub AE, you can configure your enterprise to send email notifications for issue, pull request, and commit comments.

Enterprise owners can configure email for notifications.

Configuring SMTP for your enterprise

  1. In the top-right corner of GitHub AE, click your profile photo, then click Enterprise settings. "Enterprise settings" in drop-down menu for profile photo on GitHub AE

  2. In the enterprise account sidebar, click Settings. Settings tab in the enterprise account sidebar

  3. Under Settings, click Email. Email tab in the enterprise account sidebar

  4. Select Enable email. "Enable" checkbox for email settings configuration

  5. Type the settings for your email server.

    • In the Server address field, type the address of your SMTP server.
    • In the Port field, type the port that your SMTP server uses to send email.
    • In the Domain field, type the domain name that your SMTP server will send with a HELO response, if any.
    • Select the Authentication dropdown, and choose the type of encryption used by your SMTP server.
    • In the No-reply email address field, type the email address to use in the From and To fields for all notification emails.
  6. If you want to discard all incoming emails that are addressed to the no-reply email address, select Discard email addressed to the no-reply email address. "Discard" checkbox for email settings configuration

  7. Click Test email settings. "Test email settings" button for email settings configuration

  8. Under "Send test email to," type the email address where you want to send a test email, then click Send test email. "Send test email" button for email settings configuration

  9. Click Save. "Save" button for enterprise support contact configuration

Verify your DNS settings

In order to properly process inbound emails, you must configure a valid A Record (or CNAME), as well as an MX Record. For more information, see "Configuring DNS and firewall settings to allow incoming emails."

Check firewall or AWS Security Group settings

If your enterprise is behind a firewall or is being served through an AWS Security Group, make sure port 25 is open to all mail servers that send emails to reply@reply.[hostname].

Contact support

You can contact GitHub Support for help configuring email for notifications to be sent through your SMTP server. For more information, see "Receiving help from GitHub Support."

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