Skip to main content

This version of GitHub Enterprise was discontinued on 2022-06-03. No patch releases will be made, even for critical security issues. For better performance, improved security, and new features, upgrade to the latest version of GitHub Enterprise. For help with the upgrade, contact GitHub Enterprise support.

Updating a user's SAML NameID

When an account's NameID changes on your identity provider (IdP) and the person can no longer sign into your GitHub Enterprise Server instance, you must update the NameID mapping on your GitHub Enterprise Server instance.

About updates to users' SAML NameID

In some situations, you may need to update values associated with a person's account on your SAML IdP. If that identifier is also the NameID that you use for authentication on GitHub Enterprise Server, you must update the NameID mapping on your instance so the person can continue to authenticate successfully. For more information, see "Username considerations for external authentication."

Updating a user's SAML NameID

Enterprise owners can update a user's SAML NameID on a GitHub Enterprise Server instance.

  1. From an administrative account on GitHub Enterprise Server, in the upper-right corner of any page, click .

    Screenshot of the rocket ship icon for accessing site admin settings

  2. If you're not already on the "Site admin" page, in the upper-left corner, click Site admin.

    Screenshot of "Site admin" link

  3. In the left sidebar, click All users. "All users" sidebar item in site administrator settings

  4. In the list of users, click the username you'd like to update the NameID mapping for. Username in list of instance user accounts

  5. In the upper-right corner of the page, click Security. Security tab

  6. To the right of "Update SAML NameID", click Edit . "Edit" button under "SAML authentication" and to the right of "Update SAML NameID"

  7. In the "NameID" field, type the new NameID for the user. "NameID" field in modal dialog with NameID typed

  8. Click Update NameID. "Update NameID" button under updated NameID value within modal