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This version of GitHub Enterprise was discontinued on 2023-01-18. No patch releases will be made, even for critical security issues. For better performance, improved security, and new features, upgrade to the latest version of GitHub Enterprise. For help with the upgrade, contact GitHub Enterprise support.

Best practices for integrators

Build an app that reliably interacts with the GitHub Enterprise Server API and provides the best experience for your users.

Interested in integrating with the GitHub platform? You're in good company. This guide will help you build an app that provides the best experience for your users and ensure that it's reliably interacting with the API.

Secure payloads delivered from GitHub

It's very important that you secure the payloads sent from GitHub. Although no personal information (like passwords) is ever transmitted in a payload, leaking any information is not good. Some information that might be sensitive include committer email address or the names of private repositories.

There are several steps you can take to secure receipt of payloads delivered by GitHub:

  1. Ensure that your receiving server is on an HTTPS connection. By default, GitHub will verify SSL certificates when delivering payloads.
  2. Provide a secret token to ensure payloads are definitely coming from GitHub. By enforcing a secret token, you're ensuring that any data received by your server is absolutely coming from GitHub. Ideally, you should provide a different secret token per user of your service. That way, if one token is compromised, no other user would be affected.

Favor asynchronous work over synchronous

GitHub expects that integrations respond within 30 seconds of receiving the webhook payload. If your service takes longer than that to complete, then GitHub terminates the connection and the payload is lost.

Since it's impossible to predict how fast your service will complete, you should do all of "the real work" in a background job. Resque (for Ruby), RQ (for Python), or RabbitMQ (for Java) are examples of libraries that can handle queuing and processing of background jobs.

Note that even with a background job running, GitHub still expects your server to respond within thirty seconds. Your server needs to acknowledge that it received the payload by sending some sort of response. It's critical that your service performs any validations on a payload as soon as possible, so that you can accurately report whether your server will continue with the request or not.

Use appropriate HTTP status codes when responding to GitHub

Every webhook has its own "Recent Deliveries" section, which lists whether a deployment was successful or not.

Recent Deliveries view

You should make use of proper HTTP status codes in order to inform users. You can use codes like 201 or 202 to acknowledge receipt of payload that won't be processed (for example, a payload delivered by a branch that's not the default). Reserve the 500 error code for catastrophic failures.

Provide as much information as possible to the user

Users can dig into the server responses you send back to GitHub. Ensure that your messages are clear and informative.

Viewing a payload response

Follow any redirects that the API sends you

GitHub is explicit in telling you when a resource has moved by providing a redirect status code. You should follow these redirections. Every redirect response sets the Location header with the new URI to go to. If you receive a redirect, it's best to update your code to follow the new URI, in case you're requesting a deprecated path that we might remove.

We've provided a list of HTTP status codes to watch out for when designing your app to follow redirects.

Don't manually parse URLs

Often, API responses contain data in the form of URLs. For example, when requesting a repository, we'll send a key called clone_url with a URL you can use to clone the repository.

For the stability of your app, you shouldn't try to parse this data or try to guess and construct the format of future URLs. Your app is liable to break if we decide to change the URL.

For example, when working with paginated results, it's often tempting to construct URLs that append ?page=<number> to the end. Avoid that temptation. For more information about dependably following paginated results, see "Using pagination in the REST API."

Check the event type and action before processing the event

There are multiple webhook event types, and each event can have multiple actions. As GitHub's feature set grows, we will occasionally add new event types or add new actions to existing event types. Ensure that your application explicitly checks the type and action of an event before doing any webhook processing. The X-GitHub-Event request header can be used to know which event has been received so that processing can be handled appropriately. Similarly, the payload has a top-level action key that can be used to know which action was taken on the relevant object.

For example, if you have configured a GitHub webhook to "Send me everything", your application will begin receiving new event types and actions as they are added. It is therefore not recommended to use any sort of catch-all else clause. Take the following code example:

# Not recommended: a catch-all else clause
def receive
  event_type = request.headers["X-GitHub-Event"]
  payload    = request.body

  case event_type
  when "repository"
  when "issues"

In this code example, the process_repository and process_issues methods will be correctly called if a repository or issues event was received. However, any other event type would result in process_pull_requests being called. As new event types are added, this would result in incorrect behavior and new event types would be processed in the same way that a pull_request event would be processed.

Instead, we suggest explicitly checking event types and acting accordingly. In the following code example, we explicitly check for a pull_request event and the else clause simply logs that we've received a new event type:

# Recommended: explicitly check each event type
def receive
  event_type = request.headers["X-GitHub-Event"]
  payload    = JSON.parse(request.body)

  case event_type
  when "repository"
  when "issues"
  when "pull_request"
    puts "Oooh, something new from GitHub: #{event_type}"

Because each event can also have multiple actions, it's recommended that actions are checked similarly. For example, the IssuesEvent has several possible actions. These include opened when the issue is created, closed when the issue is closed, and assigned when the issue is assigned to someone.

As with adding event types, we may add new actions to existing events. It is therefore again not recommended to use any sort of catch-all else clause when checking an event's action. Instead, we suggest explicitly checking event actions as we did with the event type. An example of this looks very similar to what we suggested for event types above:

# Recommended: explicitly check each action
def process_issue(payload)
  case payload["action"]
  when "opened"
  when "assigned"
  when "closed"
    puts "Oooh, something new from GitHub: #{payload["action"]}"

In this example the closed action is checked first before calling the process_closed method. Any unidentified actions are logged for future reference.

Dealing with API errors

Although your code would never introduce a bug, you may find that you've encountered successive errors when trying to access the API.

Rather than ignore repeated 4xx and 5xx status codes, you should ensure that you're correctly interacting with the API. For example, if an endpoint requests a string and you're passing it a numeric value, you're going to receive a 5xx validation error, and your call won't succeed. Similarly, attempting to access an unauthorized or nonexistent endpoint will result in a 4xx error.

Intentionally ignoring repeated validation errors may result in the suspension of your app for abuse.