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GitHub Community Forum Code of Conduct

Overview and Purpose

Millions of developers across the world host millions of projects—both open and closed source—on GitHub. We're fortunate to be able to play a part in enabling collaboration across the developer community every day, which is a responsibility we don’t take lightly. Together, we all have the exciting opportunity to make this a community we can be proud of.

The GitHub Community Forum is intended to be a place for further collaboration, support, and brainstorming. This is a civilized place for connecting with other users, learning new skills, sharing feedback and ideas, and finding all the support you need for your GitHub projects. By participating in this Community, you are agreeing to the same Terms of Service and GitHub Acceptable Use Policies that apply to GitHub.com, as well as this Community-specific Code of Conduct.

With this Code of Conduct, we hope to help you understand how best to collaborate in the GitHub Community Forum, what you can expect from moderators, and what type of actions or content may result in temporary or permanent suspension from Community participation. We will investigate any abuse reports and may moderate public content within the Community that we determine to be in violation of either the GitHub Terms of Service or this Code of Conduct.

Our diverse user base brings different perspectives, ideas, and experiences, and ranges from people who created their first "Hello World" project last week to the most well-known software developers in the world. We are committed to making GitHub an environment that welcomes all the different voices and perspectives our community has to offer, while maintaining a safe place for developers to do their best work.

Pledge

In the interest of fostering an open and welcoming environment, we as contributors and maintainers pledge to making participation in the GitHub Community Forum a harassment-free experience for everyone, regardless of age, body size, disability, ethnicity, gender identity and expression, level of experience, nationality, personal appearance, race, religion, or sexual identity and orientation.

Standards

Treat the GitHub Community Forum with respect. We are a shared resource — a place to share skills, knowledge, and interests through ongoing conversation.

The following are not hard and fast rules, merely aids to the human judgment of our Community. Use these guidelines to keep this a clean, well-lighted place for civilized public discourse.

Best Practices for Maintaining a Strong Community

The primary purpose of the GitHub community is to collaborate on software projects. We are committed to maintaining a community where users are free to express themselves and challenge one another's ideas, both technical and otherwise. At the same time, it's important that users remain respectful and allow space for others to contribute openly. In order to foster both a safe and productive environment, we encourage our community members to look to these guidelines to inform how they interact on our platform. Below, you’ll find some suggestions for how to have successful interactions as a valued member of the GitHub community.

  • Engage with consideration and respect.

    • Be welcoming and open-minded - New users join our community each day. Some are well-established developers, while others are just beginning. Be open to other ideas and experience levels. Make room for opinions other than your own and be welcoming to new collaborators and those just getting started.

    • Be respectful - Working in a collaborative environment means disagreements may happen. But remember to criticize ideas, not people. Share thoughtful, constructive criticism and be courteous to those you interact with. If you’re unable to engage respectfully, consider taking a step back or using some of our moderation tools to deescalate a tense situation.

    • Be empathetic - GitHub is a global community with people from a wide variety of backgrounds and perspectives, many of which may not be your own. Try to put yourself in others’ shoes and understand their feelings before you address them. Do your best to help make GitHub a community where others feel safe to make contributions, participate in discussions, and share different ideas.

  • Contribute in a positive and constructive way.

    • Improve the discussion. Help us make this a great place for discussion by always working to improve the discussion in some way, however small. If you are not sure your post adds to the conversation, think over what you want to say and try again later.

      The topics discussed here matter to us, and we want you to act as if they matter to you, too. Be respectful of the topics and the people discussing them, even if you disagree with some of what is being said.

    • Be clear and stay on topic. The GitHub Community Forum is for collaboration, sharing ideas, and helping each other get stuff done. Off-topic comments are a distraction (sometimes welcome, but usually not) from getting work done and being productive. Staying on topic helps produce positive and productive discussions.

      This applies to sharing links, as well. Any links shared in the Community Forum should be shared with the intent of providing relevant and appropriate information. Links should not be posted to simply drive traffic or attention to a site. Links should always be accompanied by a full explanation of the content and purpose of the link. Posting links, especially unsolicited ones, without relevant and valuable context can come across as advertising or serving even more malicious purposes.

    • Share mindfully. When asking others to give you feedback or collaborate on a project, only share valuable and relevant resources to provide context. Don't post links that don't add value to the Topic, and don't post unsolicited links to your own projects or sites on other user's threads.

      Additionally, don't share sensitive information. This includes your own email address. We don't allow the sharing of such information in this Community Forum, as it can create security and privacy risks for the poster, as well as other users. If you'd like to invite other Forum members to collaborate on a project or work with you, share a link to the repository in which the project you are working on exists. By sharing the link to your project repo - with some information on what your project is and what kind of help or feedback you're looking for - you can invite others to collaborate with you via issues or pull requests without having to share your private information. You can also add others as outside collaborators on your project repo to give them special permissions to help you develop your project.

    • Keep it tidy. Make the effort to put things in the right place, so that we can spend more time discussing and less time cleaning up. So:

      • Don’t start a topic in the wrong category.
      • Don’t cross-post the same thing in multiple topics.
      • Don’t post no-content replies.
      • Don't "bump" posts, unless you have new and relevant information to share.
      • Don’t divert a topic by changing it midstream.

      Rather than posting “+1” or “Agreed”, use the Kudos button. Rather than taking an existing topic in a radically different direction, open a new topic.

  • Be trustworthy.

    • Always be honest. Don’t knowingly share incorrect information or intentionally mislead other GitHub Community Forum members. If you don’t know the answer to someone’s question but still want to help, you can try helping them research or find resources instead. GitHub staff will also be active in the Community, so if you’re unsure of an answer, it’s likely a moderator will be able to help.

What is not Allowed

GitHub's Acceptable Use Policies, which are part of GitHub's Terms of Service, set a baseline for what is not allowed on GitHub. In addition, these terms restrictions apply to the GitHub Community Forum in the following way:

  • Anyone under the age of 13. If you're a child under the age of 13, you may not have an account on the GitHub Community Forum (or GitHub itself). GitHub does not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are a user who is under the age of 13, we will unfortunately have to close both your GitHub Community Forum and GitHub.com accounts. We don't want to discourage you from learning to code, but those are the rules. Please see our Terms of Service for information about account termination.

  • Creating new account after account restriction. GitHub's Terms of Service state that "One person or legal entity may maintain no more than one free Account." Additional free accounts created to inquire about flagged or suspended accounts in the GitHub Community Forum will be removed.

  • Other conduct which could reasonably be considered inappropriate in a professional setting. The GitHub Community Forum is a professional space and should be treated as such.

  • Violation of Terms of Service. If your GitHub.com account is identified in violation of Terms of Service we will have to close your GitHub Community Forum account as well.

Enforcement

What GitHub Community Forum Members Can Do

  • If you see a problem, report it. Moderators have special authority; they are responsible for this Community. But so are you. With your help, moderators can be Community facilitators, not just janitors or police.

    When you see bad behavior, don’t reply. It encourages the bad behavior by acknowledging it, consumes your energy, and wastes everyone’s time. Just report it via "Report Inappropriate Content" in the Option Menu. If enough reports accrue, action will be taken, either automatically or by moderator intervention.

Our Responsibilities

There are a variety of actions that we may take in response to inappropriate behavior or content. It usually depends on the exact circumstances of a particular case. We recognize that sometimes people may say or do inappropriate things for any number of reasons. Perhaps they did not realize how their words would be perceived. Or maybe they just let their emotions get the best of them. Of course, sometimes, there are folks who just want to spam or cause trouble.

Each case requires a different approach, and we try to tailor our response to meet the needs of the situation. We'll review each situation on a case-by-case basis. In each case, we will have a diverse team investigate the content and surrounding facts and respond as appropriate, using this Code of Conduct to guide our decision.

Actions we may take in response to a flag or abuse report include, but are not limited to:

  • Content Removal
  • Content Blocking
  • Community Forum Account Suspension
  • Community Forum Account Termination

Community Forum moderators who do not follow or enforce the Code of Conduct in good faith may face temporary or permanent repercussions as determined by other members of the Community Forum’s leadership.

Contacting GitHub Staff

If, for any reason, you want to contact GitHub Staff, the Community Managers, Administrators, or Moderators of this forum privately, you can use our Support contact form. Contacting any member of GitHub Staff via unsolicited mentions or pings, or via channels other than the forum itself, or the Support contact form is strongly discouraged and may be considered a violation of our prohibition against harassment.

Let's work together to keep the forum a place where people feel safe to participate by being respectful of them and their time.

Yes, legalese is boring, but we must protect ourselves – and by extension, you and your data – against unfriendly folks. We have a Terms of Service, which includes our Acceptable Use Policies, and our Privacy Statement describing your (and our) behavior and rights related to content, privacy, and laws. To use this service, you must agree to abide by our Terms of Service, GitHub Acceptable Use Policies and the Privacy Statement.

This Code of Conduct does not modify our Terms of Service—which includes our Acceptable Use Policies—and is not intended to be a complete list. GitHub retains full discretion under the Terms of Service to remove or restrict any content or accounts for activity that violates those policies, including because it is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or violates any party's intellectual property or our Terms of Service. This Code of Conduct describes when we will exercise that discretion.

Data Retention and Deletion of Data

You may contact GitHub Support to request the deletion of your community forum profile. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, but barring legal requirements, will delete your full profile (within reason) within 90 days of your request. For more information please see the GitHub Privacy Statement.