Adding support resources to your project

You can create a SUPPORT file to let people know about ways to get help with your project.

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To direct people to specific support resources, you can add a SUPPORT file to your repository's root, docs, or .github folder. When someone creates an issue in your repository, they will see a link to your project's SUPPORT file.

Support guidelines

You can create default support resources for your organization or user account. For more information, see "Creating a default community health file."

Tip: To help people find your support guidelines, you can link to your SUPPORT file from other places in your repository, such as your README file.

Adding support resources to your project

  1. On GitHub Enterprise, navigate to the main page of the repository.

  2. Above the list of files, using the Add file drop-down, click Create new file.

    "Create new file" in the "Add file" dropdown

  3. In the file name field, type SUPPORT.md (with all caps).

  4. On the Edit new file tab, add information about how people can get support for your project.

  5. To review your SUPPORT file, click Preview.

  6. At the bottom of the page, type a short, meaningful commit message that describes the change you made to the file. You can attribute the commit to more than one author in the commit message. For more information, see "Creating a commit with multiple co-authors."

    Commit message for your change

  7. Below the commit message fields, decide whether to add your commit to the current branch or to a new branch. If your current branch is the default branch, you should choose to create a new branch for your commit and then create a pull request. For more information, see "Creating a new pull request."

    Commit branch options

  8. Click Propose new file.

    Propose new file button

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All GitHub docs are open source. See something that's wrong or unclear? Submit a pull request.

Make a contribution

Or, learn how to contribute.