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Résolution des problèmes avec GitHub Copilot Chat

Ce guide décrit les problèmes courants avec Copilot Chat et comment les résoudre.

Qui peut utiliser cette fonctionnalité ?

Tous les utilisateurs disposant d’un abonnement GitHub Copilot Pro ou GitHub Copilot Free peuvent accéder à GitHub Copilot Chat dans les IDE pris en charge et sur le site web GitHub.

Les propriétaires d’organisation avec un abonnement Copilot Business peuvent décider d’accorder l’accès à GitHub Copilot Chat.

You can use GitHub Copilot Chat in your IDE or on the GitHub website. Click the tabs above for troubleshooting information for Copilot in Visual Studio, Visual Studio Code, and on GitHub in the browser.

If you need help with GitHub Copilot Chat and can't find the answer here, you can report a bug or ask for help. For more information, see Sharing feedback about GitHub Copilot Chat.

If you can't find Copilot Chat in your editor, make sure you have checked the Prerequisites section.

Troubleshooting authentication issues in your editor

If you're using a Copilot subscription for a managed user account account on GHE.com, you'll need to update some settings before you sign in. See Using GitHub Copilot with an account on GHE.com.

Troubleshooting authentication issues in Visual Studio

If you are experiencing authentication issues after installing the GitHub Copilot Chat extension in Visual Studio, you can try the following steps to resolve the issue.

  1. Check that the GitHub ID you are signed into Visual Studio with is the same as the one you have been granted access to GitHub Copilot Chat with.

  2. Check whether your GitHub ID/credentials need refreshing in Visual Studio. For more information, see Work with GitHub accounts in Visual Studio in the Visual Studio documentation.

  3. Try removing and re-adding your GitHub ID to Visual Studio and restarting Visual Studio.

  4. If the above steps don't work, click the Share feedback button and select Report a problem to report the issue to the Visual Studio team.

    Screenshot of the share feedback button in Visual Studio.