Using the support portal

Learn how to access the support portal for your enterprise.

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About the GitHub-Supportportal for enterprises

Anyone can use the GitHub-Supportportal to view and manage support tickets about GitHub, but there are special steps to follow before using the GitHub-Supportportal to create tickets about an enterprise account.

The GitHub-Supportportal offers single sign-on (SSO) connected to your GitHub account.

Getting started with the GitHub-Supportportal

Before you start creating tickets associated with your enterprise account on GitHub.com, we recommend completing the following steps.

  1. Identify the user on GitHub.com who is an owner of your enterprise account.
  2. Configure a verified domain. For more information, see Überprüfen oder Genehmigen einer Domäne für dein Unternehmen.
  3. Add owners, billing managers, or support-entitled members to your enterprise account. For more information, see Einladen von Personen zum Verwalten deines Unternehmens and Verwalten von Supportberechtigungen für dein Unternehmen.

Next steps