Using the support portal

About the Портал поддержки GitHub for enterprises

Anyone can use the Портал поддержки GitHub to view and manage support tickets about GitHub, but there are special steps to follow before using the Портал поддержки GitHub to create tickets about an enterprise account.

The Портал поддержки GitHub offers single sign-on (SSO) connected to your GitHub account.

Getting started with the Портал поддержки GitHub

Before you start creating tickets associated with your enterprise account on GitHub.com, we recommend completing the following steps.

1. Identify the user on GitHub.com who is an owner of your enterprise account.
2. Configure a verified domain. For more information, see Проверка или утверждение домена для вашего предприятия.
3. Add owners, billing managers, or support-entitled members to your enterprise account. For more information, see Приглашение пользователей для управления предприятием and Управление правами на поддержку предприятия.

Next steps

• Managing support entitlements