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Recovering your account if you lose your 2FA credentials

If you lose access to your two-factor authentication credentials, you can use your recovery codes, or another recovery option, to regain access to your account.

Using a two-factor authentication recovery code

Use one of your recovery codes to automatically regain entry into your account. You may have saved your recovery codes to a password manager or your computer's downloads folder. The default filename for recovery codes is github-recovery-codes.txt. For more information about recovery codes, see "Configuring two-factor authentication recovery methods."

  1. Type your username and password to prompt authentication.

    Warning: Si protege su cuenta personal con autenticación en dos fases, pero no conoce la contraseña, no podrá seguir estos pasos para recuperar su cuenta. GitHub puede enviar un correo electrónico de restablecimiento de contraseña a una dirección verificada asociada a su cuenta. Para obtener más información, vea "Actualizar las credenciales de acceso de GitHub".

  2. On the 2FA page, under "Don't have your phone?", click Enter a two-factor recovery code.

    Screenshot of link to use a recovery code

  3. Type one of your recovery codes, then click Verify.

    Field to type a recovery code and Verify button

Authenticating with a security key

If you configured two-factor authentication using a security key, you can use your security key as a secondary authentication method to automatically regain access to your account. For more information, see "Configuring two-factor authentication."