Managing dormant users

A user account is considered to be dormant if it has not been active for 90 days.

Who can use this feature?

Enterprise owners can manage dormant users for an enterprise.

In this article

About dormant users

A user is considered active if the user has performed any of the following activities on your enterprise.

  • Authenticating to access your enterprise's resources via SAML SSO
  • Creating a repository
  • Pushing to a repository via HTTPS
  • Being added to a repository
  • Changing the visibility of a repository
  • Creating an issue or pull request
  • Commenting on an issue or pull request
  • Closing or reopening an issue or pull request
  • Applying a label to an issue or pull request, or removing a label
  • Assigning or unassigning an issue or pull request
  • Requesting a review of a pull request, or removing a review request
  • Creating or editing a comment in a pull request review
  • Dismissing a comment in a pull request
  • Synchronizing a pull request
  • Commenting on a commit
  • Publishing a release
  • Pushing to a wiki
  • Starring a repository
  • Deleting a repository
  • Joining an organization

Note

You cannot mark a dormant user as active. To become active, a user must perform one of the activities listed above.

When assessing user dormancy, we only consider organizations, repositories, or sign-on events that are associated with the enterprise. For example, a user who has recently commented on an issue in a public repository outside of the enterprise may be considered dormant, while a user who has commented on an issue in a public repository within the enterprise will not be considered dormant.

A user account is considered to be dormant if the user hasn't performed any of the previous activities in the past 90 days.

Dormancy applies to both enterprise members and outside collaborators.

Downloading the dormant users report from your enterprise account

  1. In the top-right corner of GitHub, click your profile photo.
  2. Depending on your environment, click Your enterprise, or click Your enterprises then click the enterprise you want to view.
  3. On the left side of the page, in the enterprise account sidebar, click Compliance.
  4. Scroll to "Reports".
  5. Optionally, to generate a new report, next to "Dormant Users", click New report.
  6. Under "Recent reports", next to the report you want to download, click Download.