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Managing dormant users

A user account is considered to be dormant if it has not been active for 90 days.

About dormant users

A user is considered active if the user has performed any of the following activities on your enterprise.

  • Signing into GitHub.com
  • Creating a repository
  • Pushing to a repository
  • Being added to a repository
  • Changing the visibility of a repository
  • Creating an issue or pull request
  • Commenting on an issue or pull request
  • Closing or reopening an issue or pull request
  • Applying a label to an issue or pull request, or removing a label
  • Assigning or unassigning an issue or pull request
  • Requesting a review of a pull request, or removing a review request
  • Creating or editing a comment in a pull request review
  • Dismissing a comment in a pull request
  • Synchronizing a pull request
  • Commenting on a commit
  • Publishing a release
  • Pushing to a wiki
  • Watching a repository
  • Starring a repository
  • Deleting a repository
  • Joining an organization

When assessing user dormancy, we only consider organizations, repositories, or sign-on events that are associated with the enterprise. For example, a user who has recently commented on an issue in a public repository outside of the enterprise may be considered dormant, while a user who has commented on an issue in a public repository within the enterprise will not be considered dormant.

Only sign-on events through an SSO domain associated with your enterprise are considered user activity associated with the enterprise.

The report includes both enterprise members and outside collaborators.

Downloading the dormant users report from your enterprise account

  1. In the top-right corner of GitHub.com, click your profile photo, then click Your enterprises. "Your enterprises" in drop-down menu for profile photo on GitHub Enterprise Cloud

  2. In the list of enterprises, click the enterprise you want to view. Name of an enterprise in list of your enterprises

  3. In the enterprise account sidebar, click Compliance. Compliance tab in the enterprise account sidebar

  4. To download your Dormant Users report as a CSV file, under "Other", click Download. Download button under "Other" on the Compliance page