About user impersonation
If you need to temporarily take over a user account, for example when troubleshooting a user problem, or when the user is unavailable and urgent action is required, you can start an impersonation session to act on their behalf.
For each impersonation session, you need to provide a reason for the impersonation. A session is limited to one hour, and you will have the same access as the user being impersonated.
Actions you perform during an impersonation session are recorded as events in the enterprise audit log, as well as the impersonated user's security log. The person being impersonated is sent an email notification when the impersonation session starts. For more information, see "Audit log events for your enterprise" and "Reviewing your security log."
Impersonating a user
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From an administrative account on GitHub Enterprise Server, in the upper-right corner of any page, click .
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If you're not already on the "Site admin" page, in the upper-left corner, click Site admin.
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In the search field, type the name of the user and click Search.
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In the search results, click the name of the user.
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In the top left of the page, click User info.
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Under "Danger Zone", click Sign in to GitHub as @username
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Select a reason from the dropdown list. If you select Other you will need to provide additional context in the Notes section. Click Begin impersonation to begin the session.
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When you are ready to end the impersonation session, click the Return to your mundane life as username banner at the top of the page.
