Welcome to the Working with GitHub Enterprise Support Guide. Use this guide to:

• Learn how to open a ticket
• Understand how GitHub Enterprise Support works
• Understand how GitHub Enterprise Support uses the information that you provide
• Understand how Premium Support for GitHub Enterprise works

Table of Contents

• About GitHub Enterprise Support
• Receiving help from GitHub Enterprise Support
  • Preparing to submit a ticket
  • Reaching GitHub Enterprise Support
  • Submitting a ticket
• Providing data to GitHub Enterprise Support
• About Premium Support for GitHub Enterprise