Contact the GitHub Enterprise Support team using the support portal.

With Standard Support, you can use the support portal to:

  • Open a support ticket and mark it Urgent, High, Moderate, or Low
  • Escalate a support ticket to Support leadership
  • View past support tickets

For more information, see:

With Premium Support, you can also reach GitHub Enterprise Support by phone 24 hours per day, 7 days per week. For more information, see "About Premium Support for GitHub Enterprise."

Viewing past support tickets

  1. Navigate to the GitHub Enterprise support portal.
  2. Click View your tickets. View tickets

Contacting sales

For pricing, licensing, renewals, quotes, payments, and other related questions, contact our account management team or call +1 (877) 448-4820.

Contacting training

To learn more about training options, including customized trainings, see GitHub's training site.