This version of GitHub Enterprise Server was discontinued on 2024-09-25. No patch releases will be made, even for critical security issues. For better performance, improved security, and new features, upgrade to the latest version of GitHub Enterprise Server. For help with the upgrade, contact GitHub Enterprise support.

Generating a Health Check for your enterprise

You can gain insight into the general health and Git and API requests of your GitHub Enterprise Server instance by generating a Health Check.

Who can use this feature?

Generating a Health Check is available with GitHub Premium Support. For more information, see "About GitHub Premium Support."

In this article

Note: Generating a Health Check is currently in beta for GitHub Enterprise Server and subject to change.

About generated Health Checks

You can create a support bundle for your GitHub Enterprise Server instance that contains a lot of data, such as diagnostics and log files. To help analyze and interpret this data, you can generate a Health Check. For more information about support bundles, see "Providing data to GitHub Support."

A Health Check provides the following information about your GitHub Enterprise Server instance.

  • Insights into the general health of your GitHub Enterprise Server instance, such as upgrade status, storage, and license seat consumption
  • A security section, which focuses on subdomain isolation and user authentication
  • Analysis of Git requests, with details about the busiest repositories and Git users
  • Analysis of API requests, including the busiest times, most frequently requested endpoints, and most active callers

If you're a Premium Plus customer and want to generate a Health Check for GitHub Enterprise Cloud, contact GitHub Support. For more information, see "Creating a support ticket."

Generating a Health Check

Before you can generate a Health Check, you must create a support bundle. For more information, see "Providing data to GitHub Support."

  1. Navigate to the GitHub Support portal.
  2. In the upper-right corner of the page, click Premium.
  3. To the right of Health Checks, click Request Health Check.
  4. Under "Select an enterprise account", use the drop-down menu to select an enterprise account.
  5. Under "Upload a support bundle", click Chose File and choose a file to upload. Then, click Request Health Check.

After you request a Health Check, a job is scheduled to generate the Health Check. After several hours to one day, the generated Health Check will appear in the "Health Checks" section of the GitHub Support portal.