If you're not a billing manager for the organization, ask your client to have an owner of the organization add you to the organization as a billing manager.
Tips:
- Before you upgrade your client's organization, you can view or update the payment method on file for the organization.
- These instructions are for upgrading and downgrading organizations on the per-seat subscription. If your client pays for GitHub Enterprise Cloud using a legacy per-repository plan, you can upgrade or downgrade their legacy plan, or switch their organization to per-seat pricing.
Upgrading an organization's number of paid seats
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In the upper-right corner of any page, click your profile photo, then click Settings.
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In the "Access" section of the sidebar, click Organizations.
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Next to the organization, click Settings.
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If you are an organization owner, in the "Access" section of the sidebar, click Billing and plans.
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Under "Current plan", next to the name of your plan, select Edit and click Add seats.
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Under "Add seats", type the number of seats you'd like to add.
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Click Add seats.
After you add seats, the payment method on file for the organization will be charged a pro-rated amount based on the number of seats you're adding and the amount of time left in your billing cycle.
Downgrading an organization's number of paid seats to free
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In the upper-right corner of any page, click your profile photo, then click Settings.
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In the "Access" section of the sidebar, click Organizations.
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Next to the organization, click Settings.
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If you are an organization owner, in the "Access" section of the sidebar, click Billing and plans.
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Use the Edit drop-down and click Downgrade to GitHub Free.
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Read the information about the features your organization will no longer have access to on your next billing date, then click I understand. Downgrade my organization.