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Troubleshooting issues with GitHub Copilot Chat

This guide describes common issues with Copilot Chat and how to resolve them.

누가 이 기능을 사용할 수 있나요?

All users with a GitHub Copilot Pro or GitHub Copilot Free subscription can access GitHub Copilot Chat in supported IDEs and on the GitHub website.

Owners of organizations with a Copilot Business subscription can decide whether to grant access to GitHub Copilot Chat.

You can use GitHub Copilot Chat in your IDE or on the GitHub website. Click the tabs above for troubleshooting information for Copilot in Visual Studio, Visual Studio Code, and on GitHub in the browser.

If you need help with GitHub Copilot Chat and can't find the answer here, you can report a bug or ask for help. For more information, see Sharing feedback about GitHub Copilot Chat.

If you can't find Copilot Chat in your editor, make sure you have checked the Prerequisites section.

Troubleshooting issues caused by version incompatibility

GitHub Copilot Chat의 변경 사항은 Copilot Chat의 깊은 UI 통합으로 인해 Visual Studio Code의 릴리스와 일치합니다. 따라서 모든 새 버전의 Copilot Chat은(는) Visual Studio Code의 최신 릴리스와만 호환됩니다. 즉, 이전 버전의 Visual Studio Code을(를) 사용하는 경우 최신 Copilot Chat을(를) 사용할 수 없습니다.

사소한 모델 업그레이드에서도 익스텐션에서 프롬프트 변경 및 수정이 필요하기 때문에 최신 Copilot Chat 버전만 Copilot 서비스에서 제공하는 최신 대용량 언어 모델을 사용합니다. 이전 버전의 Copilot Chat은(는) 여전히 최신 버전의 Copilot 코드 완료를 사용합니다.

To use GitHub Copilot Chat, make sure you are using the latest version of Visual Studio Code.

Troubleshooting authentication issues in your editor

GHE.com의 관리형 사용자 계정 계정에 대해 Copilot 구독을 사용하는 경우 로그인하기 전에 일부 설정을 업데이트해야 합니다. See GHE.com 계정으로 GitHub Copilot 사용.

Troubleshooting authentication issues in Visual Studio Code

If you are experiencing authentication issues after installing the GitHub Copilot Chat extension in Visual Studio Code, you can try the following steps to resolve the issue.

  1. In the bottom left corner of the Visual Studio Code window, click the Accounts icon, hover over your GitHub username, and click the Sign out button.
  2. To reload Visual Studio Code, press F1 to open the command palette, and select Developer: Reload Window.
  3. After Visual Studio Code reloads, sign back in to your GitHub account.

If you can't find Copilot Chat in your editor, make sure you have checked the Prerequisites section.

Troubleshooting authentication issues in your editor

GHE.com의 관리형 사용자 계정 계정에 대해 Copilot 구독을 사용하는 경우 로그인하기 전에 일부 설정을 업데이트해야 합니다. See GHE.com 계정으로 GitHub Copilot 사용.

Troubleshooting authentication issues in Visual Studio

If you are experiencing authentication issues after installing the GitHub Copilot Chat extension in Visual Studio, you can try the following steps to resolve the issue.

  1. Check that the GitHub ID you are signed into Visual Studio with is the same as the one you have been granted access to GitHub Copilot Chat with.

  2. Check whether your GitHub ID/credentials need refreshing in Visual Studio. For more information, see Work with GitHub accounts in Visual Studio in the Visual Studio documentation.

  3. Try removing and re-adding your GitHub ID to Visual Studio and restarting Visual Studio.

  4. If the above steps don't work, click the Share feedback button and select Report a problem to report the issue to the Visual Studio team.

    Screenshot of the share feedback button in Visual Studio.

Troubleshooting interrupted chat responses

If a chat response terminates unexpectedly, before the response is complete, try resubmitting the question.

In Copilot Chat's immersive view (the github.com/copilot page), you can resubmit your question by clicking the button under the chat response.