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This version of GitHub Enterprise Server will be discontinued on 2024-03-07. No patch releases will be made, even for critical security issues. For better performance, improved security, and new features, upgrade to the latest version of GitHub Enterprise Server. For help with the upgrade, contact GitHub Enterprise support.

Configuring issue templates for your repository

You can customize the templates that are available for contributors to use when they open new issues in your repository.

You can create default issue templates and a default configuration file for issue templates for your organization or personal account. For more information, see "Creating a default community health file."

Creating issue templates

  1. On your GitHub Enterprise Server instance, navigate to the main page of the repository.

  2. Under your repository name, click Settings. If you cannot see the "Settings" tab, select the dropdown menu, then click Settings.

    Screenshot of a repository header showing the tabs. The "Settings" tab is highlighted by a dark orange outline.

  3. In the "Features" section, under Issues, click Set up templates. You may need to enable Issues and refresh the page before you can see the button.

  4. Use the Add template dropdown menu, and click on the type of template you'd like to create.

    Screenshot of the "Add template" dropdown menu expanded to show the standard "Bug report" and "Feature request" templates. In addition, the "Custom template" is listed.

  5. To preview or edit the template before committing it to the repository, next to the template, click Preview and edit.

  6. To edit the template, click , and type in the fields to edit their contents.

    Screenshot of the preview of an issue template. To the right of the template name, a pencil icon is outlined in dark orange.

  7. To automatically set a default issue title, assign the issue to people with read access to the repository, or apply labels to issues raised from the template, use the fields under "Optional additional information." You can also add these details in the issue template with title, labels, or assignees in a YAML frontmatter format.

  8. When you're finished editing and previewing your template, click Propose changes in the upper right corner of the page.

  9. In the "Commit message" field, type a commit message describing your changes.

  10. Below the commit message fields, select whether to commit your template directly to the default branch, or to create a new branch and open a pull request. For more information about pull requests, see "About pull requests."

  11. Click Commit changes. Once these changes are merged into the default branch, the template will be available for contributors to use when they open new issues in the repository.

Configuring the template chooser

You can customize the issue template chooser that people see when creating a new issue in your repository by adding a config.yml file to the .github/ISSUE_TEMPLATE folder.

You can encourage contributors to use issue templates by setting blank_issues_enabled to false. If you set blank_issues_enabled to true, people will have the option to open a blank issue.

Note: If you used the legacy workflow to manually create an issue_template.md file in the .github folder and enable blank issues in your config.yml file, the template in issue_template.md will be used when people chose to open a blank issue. If you disable blank issues, the template will never be used.

If you prefer to receive certain reports outside of GitHub Enterprise Server, you can direct people to external sites with contact_links.

Here is an example config.yml file.

YAML
blank_issues_enabled: false
contact_links:
  - name: GitHub Community Support
    url: https://github.com/orgs/community/discussions
    about: Please ask and answer questions here.
  - name: GitHub Security Bug Bounty
    url: https://bounty.github.com/
    about: Please report security vulnerabilities here.

Your configuration file will customize the template chooser when the file is merged into the repository's default branch.

  1. On your GitHub Enterprise Server instance, navigate to the main page of the repository.

  2. Above the list of files, using the Add file drop-down, click Create new file.

  3. In the file name field, type .github/ISSUE_TEMPLATE/config.yml.

  4. In the body of the new file, type the contents of your configuration file.

  5. In the "Commit message" field, type a short, meaningful commit message that describes the change you made to the file. You can attribute the commit to more than one author in the commit message. For more information, see "Creating a commit with multiple authors."

  6. Below the commit message fields, decide whether to add your commit to the current branch or to a new branch. If your current branch is the default branch, you should choose to create a new branch for your commit and then create a pull request. For more information, see "Creating a pull request."

    Screenshot of a GitHub pull request showing a radio button to commit directly to the main branch or to create a new branch. New branch is selected.

  7. Click Commit changes or Propose changes.

Changing the order of templates

You can set the order in which your issue templates will appear in the template chooser by making changes to the template filenames. The templates in .github/ISSUE_TEMPLATE are listed alphanumerically and grouped by filetype, with YAML files appearing before Markdown files.

To control the order of your templates, prefix the filenames with a number. For example: 1-bug.yml, 2-feature-request.yml, and 3-epic.yml.

If you have 10 or more templates, alphanumeric ordering means that 11-bug.yml will be positioned between 1-feature.yml and 2-support.yml. You can keep your intended ordering by prefixing your numeric filenames with an additional 0. For example: 01-feature.yml, 02-support.yml, and 11-bug.yml.

Further reading