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Upgrading or downgrading your client's paid organization

Billing managers can upgrade or downgrade a client's paid organization at any time.

If you're not a billing manager for the organization, ask your client to have an owner of the organization add you to the organization as a billing manager.

Tips:

Upgrading an organization's number of paid seats

  1. In the upper-right corner of any page, click your profile photo, then click Settings.

    Settings icon in the user bar

  2. In the "Access" section of the sidebar, click Organizations.

  3. Next to the organization, click Settings. The settings button

  4. If you are an organization owner, in the "Access" section of the sidebar, click Billing and plans.

  5. Use the Edit drop-down and click Add seats. Edit drop-down menu

  6. Under "Add seats", type the number of seats you'd like to add. Add seats input

  7. Click Add seats. Add seats button

After you add seats, the payment method on file for the organization will be charged a pro-rated amount based on the number of seats you're adding and the amount of time left in your billing cycle.

Downgrading an organization's number of paid seats to free

  1. In the upper-right corner of any page, click your profile photo, then click Settings.

    Settings icon in the user bar

  2. In the "Access" section of the sidebar, click Organizations.

  3. Next to the organization, click Settings. The settings button

  4. If you are an organization owner, in the "Access" section of the sidebar, click Billing and plans.

  5. Use the Edit drop-down and click Downgrade to GitHub Free.

  6. Read the information about the features your organization will no longer have access to on your next billing date, then click I understand. Downgrade my organization. Downgrade button