About sponsorship downgrades
When you downgrade or cancel a sponsorship, the change will become effective on your next billing date. There are no refunds for payments for GitHub Sponsors.
Downgrading a sponsorship
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On GitHub Enterprise Cloud, navigate to the sponsored account's profile.
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Navigate to your sponsorship dashboard for the account.
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If you're sponsoring a personal account, under the user's name, click Sponsoring.
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If you're sponsoring an organization, to the right of the organization's name, click Sponsoring.
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Optionally, to manage a sponsorship on behalf of an organization, on the right side of the page, use the Sponsoring as dropdown menu, then click the organization.
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On the right side of the page, beside "Select a tier", review the sponsorship tiers available. If more than one type of tier is available, "Monthly" tiers are shown by default. Click One-time to show the tiers for one-time payments.
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To the right of the tier you want, click Select.
Alternatively, if you want to select a custom amount, enter the sponsorship amount in the text field provided, then click Select.
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Click Update sponsorship.
Canceling a sponsorship
- In the upper-right corner of any page on GitHub, click your profile photo, then click Settings.
- In the "Access" section of the sidebar, click Billing and plans, then click Plans and usage.
- Optionally, to manage your sponsorship on behalf of an organization, in the upper-left corner, select the Switch to another account dropdown menu, then click the organization.
- Under "GitHub Sponsors", next to the sponsored account, click your current tier amount, then click Cancel sponsorship.
- Review the alert about canceling your sponsorship, then click OK.
Canceling a scheduled sponsorship
Organizations that pay for GitHub Sponsors by invoice can schedule the first payment for the next billing date. You can cancel the scheduled sponsorship before it becomes active.
- In the upper-right corner of GitHub, select your profile photo, then click Your organizations.
- Next to the organization, click Settings.
- In the "Access" section of the sidebar, click Billing and plans.
- Under "GitHub Sponsors", in the yellow banner with the start date, click Undo.
- Review the alert about undoing the activation of the sponsorship, then click OK.