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Downgrading the billing plan for a GitHub Marketplace app

If you'd like to use a different billing plan, you can downgrade your GitHub Marketplace app at any time.

When you downgrade an app, your subscription remains active until the end of your current billing cycle. The downgrade takes effect on your next billing date. For more information, see "About billing for GitHub Marketplace."

Canceling an app or downgrading an app to free does not affect your other paid subscriptions on GitHub. If you want to cease all of your paid subscriptions on GitHub, you must downgrade each paid subscription separately.

Downgrading an app for your personal account

  1. In the upper-right corner of any page, click your profile photo, then click Settings.

    Screenshot of a user's account menu on GitHub. The menu item "Settings" is outlined in dark orange.

  2. In the "Access" section of the sidebar, click Billing and plans, then click Plans and usage.

  3. Under "GitHub Marketplace," next to the app you'd like to downgrade, select the Edit dropdown menu, then click Change plan or Cancel plan.

  4. Under "Edit your plan," select the dropdown menu, then click a new plan.

  5. If you chose a unit plan, type a new quantity.

  6. Review the information about your new plan and billing information, then click Issue plan changes.

Downgrading an app for your organization

Tip: If an app requires organization-level access, then only an organization owner can purchase, install, or cancel the app, and manage app billing for the organization. If the app doesn't require organization-level access, then a repository administrator can install and uninstall the app.

  1. In the upper-right corner of GitHub.com, select your profile photo, then click Your organizations.

    Screenshot of the dropdown menu under @octocat's profile picture. "Your organizations" is outlined in dark orange.

  2. Next to the organization, click Settings.

  3. In the "Access" section of the sidebar, click Billing and plans.

  4. Under "GitHub Marketplace," next to the app you'd like to downgrade, select the Edit dropdown menu, then click Change plan or Cancel plan.

  5. Under "Edit your plan," select the dropdown menu, then click a new plan.

  6. If you chose a unit plan, type a new quantity.

  7. Review the information about your new plan and billing information, then click Issue plan changes.

Downgrading an app in your enterprise

Note: To use a GitHub Marketplace app, you must install the app on an organization account within your enterprise. For more information, see "Installing a GitHub App from GitHub Marketplace for your organizations."

You cannot purchase or manage paid GitHub Marketplace apps if your enterprise account is invoiced. Organizations belonging to an enterprise can view and use GitHub Marketplace apps from their billing settings, but you can only purchase or manage apps through your enterprise account. Only enterprise owners who are also organization owners can purchase GitHub Marketplace apps.

  1. In the top-right corner of GitHub.com, click your profile photo, then click Your enterprises.

  2. In the list of enterprises, click the enterprise you want to view.

  3. Under Settings, click Billing.

  4. In the "Marketplace apps" tab, find the app you want to downgrade.

  5. Next to the organization where you want to downgrade the app, select and then click Change plan.

  6. Select the Edit your plan dropdown and click an account's plan to edit.

  7. Under "Edit your plan," select the dropdown menu, then click a new plan.

  8. If you chose a unit plan, type a new quantity.

  9. Review the information about your new plan and billing information, then click Issue plan changes.

Further reading