Contact the GitHub Enterprise Support team using the support portal.
With Standard Support, you can use the support portal to:
- Open a support ticket and mark it Urgent, High, Moderate, or Low
- Escalate a support ticket to Support leadership
- View past support tickets
For more information, see:
With Premium Support, you can also reach GitHub Enterprise Support by phone 24 hours per day, 7 days per week. For more information, see "About Premium Support for GitHub Enterprise."
Viewing past support tickets
- Navigate to the GitHub Enterprise support portal.
- Click View your tickets.
To learn more about training options, including customized trainings, see GitHub's training site.