You can unsuspend a suspended user account from the user admin dashboard or by using command-line tools.

From the user admin dashboard

  1. View the list of suspended users.

  2. Click the name of the user account that you would like to unsuspend. Suspended user

  3. Click the Admin tab on the left side of the page. Admin tab

  4. Under "Account suspension," in the red Danger Zone box, click Unsuspend. Unsuspend button

  5. Provide a reason to unsuspend the user. Unsuspend reason

The change takes effect immediately—the user will not be notified.

Using command-line tools

  1. SSH into your appliance.

  2. Run ghe-user-unsuspend with the username to unsuspend.

    ghe-user-unsuspend username

Further reading