GitHub AE is currently under limited release. Please contact our Sales Team to find out more.

Submitting a ticket

You can submit a support ticket using the the support portal.

In this article

About submitting a ticket

Before submitting a ticket, you should gather helpful information for GitHub Support and choose a contact person. For more information, see "Preparing to submit a ticket."

Submitting a ticket using the Azure Support portal

Commercial customers can submit a support request in the Azure Support portal. Government customers should use the Azure portal for government customers. For more information, see Create an Azure support request in the Microsoft documentation.

For urgent issues, to ensure a quick response, after you submit a ticket, please call the support hotline immediately. Your Technical Support Account Manager (TSAM) will provide you with the number to use in your onboarding session.

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