Article version: Enterprise Server 2.19

Troubleshooting service hooks

If payloads aren't being delivered, check for these common problems.

In this article

Getting information on deliveries

You can find information for the last response of all service hooks deliveries on any repository.

  1. In the upper-right corner of any page, click .
    Rocketship icon for accessing site admin settings
  2. Browse to the repository you're investigating.
  3. Click on the Hooks link in the navigation sidebar.
    Hooks Sidebar
  4. Click on the Latest Delivery link under the service hook having problems.
    Hook Details
  5. Under Remote Calls, you'll see the headers that were used when POSTing to the remote server along with the response that the remote server sent back to your installation.

Viewing the payload

  1. In the upper-right corner of any page, click .
    Rocketship icon for accessing site admin settings
  2. Browse to the repository you're investigating.
  3. Click on the Hooks link in the navigation sidebar.
    Hooks Sidebar
  4. Click on the Latest Delivery link under the service hook having problems.
  5. Click Delivery.
    Viewing the payload

Viewing past deliveries

Deliveries are stored for 15 days.

  1. In the upper-right corner of any page, click .
    Rocketship icon for accessing site admin settings
  2. Browse to the repository you're investigating.
  3. Click on the Hooks link in the navigation sidebar.
    Hooks Sidebar
  4. Click on the Latest Delivery link under the service hook having problems.
  5. To view other deliveries to that specific hook, click More for this Hook ID:
    Viewing more deliveries

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