A user account is considered to be dormant if it has not been active for at least a month. You may choose to suspend dormant users to free up license seats.

"Activity" includes, but is not limited to:

  • Signing in to GitHub Enterprise.
  • Commenting on issues and pull requests.
  • Creating, deleting, watching, and starring repositories.
  • Pushing commits.

Determining whether a user account is dormant

  1. As a site admin, sign in to your GitHub Enterprise instance at http(s)://[hostname]/login.

  2. Rocketship icon for accessing site admin settingsIn the upper-right corner of any page, click .

  3. Site admin settings search fieldIn the search field, type the name of the user and click Search.

  4. Site admin settings search optionsIn the search results, click the name of the user.

A red dot and the word "Dormant" in the upper-right corner of the page indicates the user account is dormant: Dormant user account

A green dot and the word "Active" in the upper-right corner of the page indicates the user account is active: Active user account

Viewing dormant users

You can view a list of all dormant users who have not been suspended and who are not site administrators.

  1. As a site admin, sign in to your GitHub Enterprise instance at http(s)://[hostname]/login.

  2. Rocketship icon for accessing site admin settingsIn the upper-right corner of any page, click .

  3. Dormant users tabIn the left sidebar, click Dormant users.

  4. Suspend all buttonTo suspend all the dormant users in this list, at the top of the page, click Suspend all.