A user account is considered to be dormant if it has not been active for at least a month. You may choose to suspend dormant users to free up license seats.

"Activity" includes, but is not limited to:

  • Signing in to GitHub Enterprise.
  • Commenting on issues and pull requests.
  • Creating, deleting, watching, and starring repositories.
  • Pushing commits.

Determining whether a user account is dormant

  1. As a site admin, sign in to your GitHub Enterprise instance at http(s)://[hostname]/login.

  2. Rocketship icon for accessing site admin settingsIn the upper-right corner of any page, click .

  3. Site admin settings search fieldIn the search field, type the name of the user and click Search.

A red dot and the word "Dormant" in the upper-right corner of the page indicates the user account is dormant:

Dormant account

A green dot and the word "Active" in the upper-right corner of the page indicates the user account is active:

Active account

Viewing dormant users

You can view a list of all dormant users who have not been suspended and who are not site administrators.

  1. As a site admin, sign in to your GitHub Enterprise instance at http(s)://[hostname]/login.

  2. Rocketship icon for accessing site admin settingsIn the upper-right corner of any page, click .

  3. Dormant users tabIn the left sidebar, click Dormant users.

  4. Suspend all buttonTo suspend all the dormant users in this list, at the top of the page, click Suspend all.