Reaching GitHub Support

Contact GitHub Support using the support portal.

Preparing to submit a ticket

Help GitHub Support help you faster by following these suggestions before you open a support ticket.

Submitting a ticket

Submit a support ticket using the support portal. You can mark a ticket as urgent when your GitHub Enterprise production system is down or in an unusable state.

Providing data to GitHub Support

Since GitHub Support doesn't have access to your environment, we require some additional information from you.