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Renewing your client's paid organization

If your client's organization has a valid payment method on file, their yearly subscription will automatically renew. Billing managers can view and update the organization's payment method and subscription.

If you're not a billing manager for the organization, ask your client to have an owner of the organization add you to the organization as a billing manager.

Tip: Billing managers can also change the organization's number of paid seats anytime.

Updating your organization's credit card

  1. In the upper-right corner of any page, click your profile photo, then click Settings.

    Settings icon in the user bar

  2. In the "Access" section of the sidebar, click Organizations.

  3. Next to the organization, click Settings. The settings button

  4. If you are an organization owner, in the "Access" section of the sidebar, click Billing and plans.

  5. At the top of the page, under "Payment information", click Update payment method. Update payment method button

  6. Under "Payment method", click New Card. Billing New Card button

  7. Under "Payment method", choose to pay with a credit card or PayPal. Switch Billing payment methods

  8. Complete the payment information form, then click Submit.