Solving problems with your GitHub Education access

Why wasn't my application approved?

If your application was denied, review these list of common reasons.

Unclear academic affiliation documents

If the dates or schedule mentioned in your uploaded image do not match our eligibility criteria, we require further proof of your academic status.

If the image you uploaded doesn't clearly identify your current academic status or if the uploaded image is blurry, we require further proof of your academic status. When you reapply, upload an image of your school ID, academic transcript, or other document showing proof of your academic status that clearly shows at least one date.

Using an academic email with an unverified domain

If your academic email address has an unverified domain, we require further proof of your academic status. When you reapply, upload an image of your school ID, academic transcript, or other document showing proof of your academic status that clearly shows at least one date.

Using an academic email from a school with lax email policies

If your school issues email addresses prior to paid student enrollment, we require further proof of your academic status. When you reapply, upload an image of your school ID, academic transcript, or other document showing proof of your academic status that clearly shows at least one date.

If you have other questions or concerns about the school domain please ask your school IT staff to contact us.

Academic email address already used

If your academic email address was already used to request a GitHub Student Developer Pack for a different GitHub account, you cannot reuse the academic email address to successfully apply for another GitHub Student Developer Pack.

If you have more than one personal account, you must merge your accounts. To retain the discount, keep the account that was granted the discount. You can rename the retained account and keep your contribution history by adding all your email addresses to the retained account.

For more information, see:

• Merging multiple personal accounts
• Changing your GitHub username
• Adding an email address to your GitHub account

Ineligible student status

You're ineligible for a GitHub Student Developer Pack if:

• You're enrolled in an informal learning program that is not part of the GitHub Campus Program and not enrolled in a degree or diploma granting course of study.
• You're pursuing a degree which will be terminated in the current academic session.
• You're under 13 years old.

Your instructor may still apply for a GitHub Education discount for classroom use. If you're a student at a coding school or bootcamp, you will become eligible for a GitHub Student Developer Pack if your school joins the GitHub Campus Program.

Can I transfer discounts from one account to another?

No. If you have more than one account you want to apply the discount to, merge your personal accounts and rename the retained account if desired.

How do I renew my access?

Once your GitHub Education access expires, you may reapply if you're still eligible, although some of our partner offers for GitHub Student Developer Pack cannot renew. Most of the timed offers from our partners start once you set them up.

To reapply, first make sure that you are signed in to your GitHub account.

1. Navigate to your Education benefits settings.
2. Under "GitHub Education", click Start an application.
3. Complete the form, then click Submit application.