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Troubleshooting GitHub Copilot in a JetBrains IDE

This article provides troubleshooting advice for errors related to GitHub Copilot in a JetBrains IDE.

GitHub Copilot is available to GitHub customers with a personal account on GitHub.com and GitHub Enterprise Cloud organizations owned by an enterprise account.

GitHub Copilot is free to use for verified students, teachers, and maintainers of popular open source projects. If you are not a student, teacher, or maintainer of a popular open source project, you can try GitHub Copilot for free with a one-time 60-day trial. After the free trial, you will need a paid subscription for continued use. For more information, see "About billing for GitHub Copilot."

To troubleshoot issues with GitHub Copilot or your JetBrains IDE, you can view the log files. The location of the log files depends on the JetBrains IDE you are using. For more information, see "Configuring GitHub Copilot in a JetBrains IDE."

Collecting log files

These steps describe how to view and collect the log files for the following JetBrains IDEs:

  • IntelliJ IDEA
  • Android Studio
  • GoLand
  • PhpStorm
  • PyCharm
  • RubyMine
  • WebStorm

The GitHub Copilot extension logs to the IDEA log location for IntelliJ plugins.

  1. In your JetBrains IDE, open the Help menu.
  2. Go to Show Log in.
  3. Open the idea.log in your preferred editor and look for any errors related to GitHub or GitHub Copilot.

For more information, see the Locating IDE log files in the Intellij documentation.

Collect log files from Rider

  1. In Rider, open the Help menu.
  2. Go to Diagnostic Tools.
  3. Go to Show Log in.
  4. Open the idea.log in your preferred editor and look for any errors related to GitHub or GitHub Copilot.