Viewing and managing pending changes to your subscription

You can view and cancel pending changes to your subscriptions before they take effect on your next billing date.

In this article

You can cancel pending changes to your account's subscription as well as pending changes to your subscriptions to other paid features and products.

When you cancel a pending change, your subscription will not change on your next billing date (unless you make a subsequent change to your subscription before your next billing date).

Viewing and managing pending changes to your personal account's subscription

  1. In the upper-right corner of any page, click your profile photo, then click Settings. Settings icon in the user bar
  2. In your user settings sidebar, click Billing & plans. Billing & plans settings
  3. Under "Current plan", review your pending changes. Subscriptions section of billing settings listing any pending subscription changes
  4. Next to the pending change you'd like to cancel, click Cancel. Cancel link next to a pending subscription change
  5. To confirm that you'd like to cancel your pending subscription changes, in the dialog box, click OK.

Viewing and managing pending changes to your organization's subscription

  1. In the upper-right corner of any page, click your profile photo, then click Settings. Settings icon in the user bar
  2. In the settings sidebar, click Organizations. Organizations settings in the sidebar
  3. Next to the organization, click Settings. The settings button
  4. If you're an organization owner, in the left sidebar, click Billing & plans. Billing & plans in the organization settings sidebar
  5. Under "Current plan", review your pending changes. Subscriptions section of billing settings listing any pending subscription changes
  6. Next to the pending change you'd like to cancel, click Cancel. Cancel link next to a pending subscription change
  7. To confirm that you'd like to cancel your pending subscription changes, in the dialog box, click OK.

Further reading

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